but found it kind of obtuse.
Can you clarify what you mean by this? Obtuse means not intelligent, so you are saying the software is not intelligent? I will admit that it takes some getting used to, I had to incorporate PT into my 'poker routine' but now it is second nature to fire up PT when I start playing. It also gives me something to do in between hands if there's nothing new to see at FTR.

I find that I get repeat customers all the time at both Party Poker and Poker Stars, even at the low limits.