It has been the strangest few days. First of all I came first in the $2 8 game tournie for $101 which is fab.

Then I decided to take advantage of the stars reload bounus. The $20k free rolls look pretty juicy to me. My intention was to load $10 on and enter the free tournies. When i tried i got an postcode error message. I tried to sort it out with customer support and after 4 different pieces of advice (all useless) I was contacted by security that said they needed to manually update my postcode as it wasn't standard. They asked for a utility bill which I sent.

Next they email me saying that isn't good enough they need a complete copy of a bank statement.

There is no way I am emailing a complete bank statement to them and offer to email the part with an address on it. The return email says that isn't good enough and now they need a complete copy of the bank statement and a copy (front and back) of a government issued identity card.

Bearing in mind i have been a regular stars player since 2006, have reloaded 6 times and drawn money of 5, this really pissed me off.

Anyway I withdrew my entire bankroll and am now deciding which site to go to next. At the moment I fance Full tilt and having ago at that $600 new depositer bonus.

I think I will buy a copy of HEM and try to play the $25 no limit to get the bonus. Probably won't play mixed game straight away because i cant multitable and hence tend not to collect points quickly enough to make such a big bonus.

Anybody any ideas on best way to sign up, I want to make sure i have a rackback deal in place (never had one before).