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 Originally Posted by OngBonga
I would say the work ethic and value they place on dignity and integrity will play a huge role in the efficiency of business ventures in Japan. It would be unacceptable to fail to provide the service they are contractually obliged to provide. Here in the UK, we accept second best because we're so fucking used to it.
I suspect you are very right.
This has been challenging for Japan too, as the cultural psyche does not lend itself towards change.
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