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call them and ask for a manager, those guys are the smart people, also they are the people who have the power to give your money back to you. When you first talk to them, should like ur clueless as to what the fuck is going on, tell them you plan on being paid all your money back(including the bonus and winnings) when they tell you NO. Argue with them for a while, (5 minutes). then just kinda give up on that. and be like so when will be deposit come back to my neteller. Those casino manager arent all that bad, there is even still a chance you could leave with some winnings, also they love to cut deals with people, so try that to. But its like 100% you get ur depo back.
The key to your convo with him is to sound clueless, you dont wanna sound like a knowledgable whorer(they hate those). You wanna sound like a sad, depressed gambler, who knows he has a problem and cant stop(they love those). I also like to tell them "I just dont understand the problem here, I mean I finally win at a casino, and you treat me like trash. When we both know that within a month I will be right back on those tables and slots giving it right back to you. Shit gets them every time.
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