NightGizmo, thanks for the input, always nice to hear that it might not only be a simple fix, but that the fix has already been done!

oskar, great post-- I've done a good bit of troubleshooting windows boxes, just learning enough to fix whatever is the problem by googling, but never done what you've outlined above. Seems like the pro way to diagnose, instead of just guessing at the diagnosis and applying solutions to see if they fixed the problem. When I get a bit of time, I'll give this a shot and report back with what I find.