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Bonus Code not working on Carbon?

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  1. #1

    Default Bonus Code not working on Carbon?

    Hi guys,

    So I registered on Carbon poker using your site's link and everything and it went fine. Except when I tried to deposit it said I was not eligible for the FTR bonus code and my deposit failed.

    Any ideas on how to resolve this.
    I want to make sure I qualify for your events there.
  2. #2
    Quote Originally Posted by koko1099 View Post
    Hi guys,

    So I registered on Carbon poker using your site's link and everything and it went fine. Except when I tried to deposit it said I was not eligible for the FTR bonus code and my deposit failed.

    Any ideas on how to resolve this.
    I want to make sure I qualify for your events there.
    What is your username? And just so we know, which link did you click on from our site?

    Thanks.
  3. #3
    what error were you given when trying to use the FTR code? There are so many things that could be wrong here.. if you prefer you can also contact me via email instead of in this post - givememylegflopturnriver.com
  4. #4
    givememyleg,
    you are very right. There are quite a few things.
    I've been talking to their support and I'm almost positive it's my address cointaining comma's, and me being unable to put any in their system.
    Still waiting for a confirmation on that and what to do.

    cr4zybe4utifu1,

    flopturnriver.com/carbon-poker.php , there is a green link.

    FTR code is almost certainly working, just a silly issue, completely unrelated.
    I guess this topic is for the bin.
    Thanks.
  5. #5
  6. #6
    Quote Originally Posted by koko1099 View Post
    givememyleg,
    you are very right. There are quite a few things.
    I've been talking to their support and I'm almost positive it's my address cointaining comma's, and me being unable to put any in their system.
    Still waiting for a confirmation on that and what to do.

    cr4zybe4utifu1,

    flopturnriver.com/carbon-poker.php , there is a green link.

    FTR code is almost certainly working, just a silly issue, completely unrelated.
    I guess this topic is for the bin.
    Thanks.
    Or maybe not for the bin after all.
    Kept getting You are not eligible for the FTR deposit bonus error.
    Worked with Carbon, even spoke to my bank as I was able to deposit on other sites, buy a certain piece of poker software with the card ect.
    So I decided to deposit without the code and it worked.
    So now I ask them if I'm tracked as a flopturnriver.com player and they say, please contact flopturnriver.com for assistance with this.
    FTR, track me , would ya. My nick there is: swaaampy
    Last edited by koko1099; 04-16-2012 at 08:26 PM.
  7. #7
    Hey koko, I have contacted our Carbon rep and will let you know when I hear back. In the meantime, it would be helpful to know your account and email associated.
  8. #8
    Oh you're swaaampy, I'll check on that.
  9. #9

    Default smooth Diggles

    Email is same as for my account here. Let me know if I should PM you that or if something else is needed.
    Thanks.
  10. #10
    hey koko, just letting you know we contacted our rep but haven't heard back yet. sorry about the delay, i'll get back to you asap!
  11. #11
    No worries, just hope they can figure it out, or at least let people know if they are not qualified.

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