Absolute Poker

Although the players here are quite easy and the games can be profitable, this site is totally ruined by the software. The grand total of 2 personal options I get don't even work right. Due to the shitty, grainy garphics that must have been designed by sega in the late 1980's, I can't tell how many chips people are betting so of course I check the "show betting amounts" option. Unfortunately, it comes unchecked every time I press OK to close the window.

Today, one of my tables froze up on me and wouldnt even let itself be minimized. I couldn't ctrl-alt-del the table, so I tried to exit the whole AP program. When I tried this, I was informed that first I need to close all tables! Finally, I ctrl-alt-deleted the whole program.

Not only are the graphics horrible, but the way the tables were designed leaves nothing but a cluttered, busy effect that is distracting and annoying. The animation is horrible as well. The tables run in such a choppy manner that it becomes a headache to watch them for any length of time. Not only are the tables choppy, but they run very slowly. Its as if the software requires too much memory from my machine. Considering that I have 512 MB of ram and a Geforce FX 5700, this is sad. Simple tables without so much distraction would have been nice.

The one good thing about this site is the easy, predictable opponents. If it wasn't for that, I'd be in a perfect poker hell. Just remember that if one of your opponents min bets $1 into a $14 pot or 60 chips into a 400 chip pot, they will not fold to a huge raise because they have to be holding TPTK or better to even bet that much half the time. They then go into check and call mode so make sure you hit a real hand before trying to push anyone around. Pretty easy once you figure that out.

Now if only there wasnt a no-cashouts-for-48-hours rule.

(No, I'm not trying to get $50 or submit a formal review. I just wanted to rant for a bit.)

I would really suggest unistalling and reinstalling the software. I had similar problems the first time I installed it. I run AP on my laptop and it runs smoothly. My laptop sounds like it's half the machine that your computer is too.

As for the players, they are predictable as you mentioned but they are also MAD chasers. I see all-ins called post flop with Q2o with no Q, no 2, no straight draw, and no flush draw plus at least 1 overcard on the board. When questioned, the response is always something like, "I thought he was bluffing." I've not seen this just once, but many, many times.

The only reason I play there is because I am trying to turn the $5 I won at a Freeroll into $120 so that I can add it to my BR and move to a real site.

True that.

I was dealt AA OTB last night, raised it to $4 and the SB raised it to $8. The big blind cold called $8. Action was back to me so I made it $21 to go. the SB cold calls me, the button goes in for like $40 so I push. The SB who just called $21 preflop folds and my aces take BB's 9To down.

Originally Posted by SmackinYaUp

True that.

I was dealt AA OTB last night, raised it to $4 and the SB raised it to $8. The big blind cold called $8. Action was back to me so I made it $21 to go. the SB cold calls me, the button goes in for like $40 so I push. The SB who just called $21 preflop folds and my aces take BB's 9To down.

That is an AP player through and through. 90% of the players there think that ANY PP is an all-in hand or a hand to call anything with.

I won 4.00 on a freeroll and now im trying to build a sizable backroll to cash out with. The problem I have is the choppy software. It laggs alot after playing for like an hour. I have to reset the computer and it's back to normal. I have also tried to get hand histories. 4=5 times I have not received them. I would advise anyone who asks to avoid absolute.

I tried to cash out for teh above mentioned reasons and...
Absolute wouldn't give me my money when I tried to cash out... They sent me an e mail from security that the needed me to fax them my credit card and driver's licence to prove that I was "legit"
I'll post the whole correspondence if I can find it.

Dear XXXX,



I hope this email finds you well.



My name is Alexandro Ramirez, and I am contacting you from the security department at AP since we are performing some security checks and we need your collaboration. We are looking forward to certify your account, which is a normal security procedure to protect you from fraud and for us to verify credit card holders’ identity. You can simply do this by sending us the following documentation:



1. A clear photocopy of the front side of your Driver’s or valid picture ID



2. A clear photocopy of the front and back of your credit card VISA .



3. Fill our Agreement Form - attached to this message – with the information from your VISA .





These documents should be send to our toll free fax (1-305-946-0201) or send a scan image to my personal email address ([email protected]).



Unfortunately, for security reasons we allow a time frame of 7 days from now to receive these documents before the account is closed.



IMPORTANT: Due to the inconvenience of sending documents, we will credit your account with a special $10 bonus, once we successfully receive the documents stated above these lines. Also, for security reasons, we are kindly asking you to remove your Social Security Number from your Driver License and also the CV2 Code Number from the copy of the back face from your credit card. We don't need such sensitive information; we only need to confirm your personal and financial information to certify your Absolute Poker account. This will elevate the status from your Absolute Poker account to reflect the level of confidence and gratitude that we wish to express to you.



Please feel free to contact us again by email or to our toll free number if you should have any further question or comments.



Kind Regards,



Alexandro Ramirez

Security & Control Department
Phone 1-305-946-0201- Ext. 2026

Originally Posted by I

You're joking, right?

Hi XXXX,



Thank you for replying to our previous message, and please note that we will award a special $10 bonus – free of restrictions – to your real money account so that you may continue playing for the time being.



Regarding your previous message, please note that we do respect your point of view and your reason for not sending documents and please don’t think that we are using this procedure in a mistrusting way, we are glad to have you as a customer and we are more than happy when our customers enjoy of our website; our documents request has been instated due to the following reasons:

To maintain a high level of security.
To validate your identity.
To verify your financial transactions.
To confirm that the credit card(s) and the transactions made with them are legit.


This is a standard procedure that every customer needs to fulfill and for that reason we posted this requirement on our main site (http://www.absolutepoker.com/supportUserAgreement.asp). Again, we do understand and respect your decision, but would you be so kind to contact me using our toll free number (1-305-946-0201- Ext. 2026) so we can discuss this issue a little further?



Please do not hesitate to contact me if you have further inquiries.



Kind Regards,



Alexandro Ramirez

Security & Control Department

Phone: 1-305-946-0201- Ext. 2026

"Continuing to be the best and most trusted"

Originally Posted by I

I tried calling, unfortunately the phone number you gave was to a fax machine. (the same one you want me to fax my information to, in fact)

I feel that there are far easier ways to verify my identity and financial transactions than faxing copies of my identification and credit cards.
You, who I don't know the legitimacy of, sent me an e mail with an attachment you would like me to download, without any proof of your identity.

This is a copy of my bank statement regarding my deposit:

07/06/05 CHECK CRD PURCHASE 07/04 ABSOLUTEPOKER.COM MALTA MH XXXXXXXXXXXXXXXX $500.00


The money is legitimate, And has cleared. I would, however like to withdraw my money at this time.

Thank you.

Hi XXXX,



Thank you for replying to our previous message, and please note that we will award a special $10 bonus – free of restrictions – to your real money account so that you may continue playing for the time being.



Regarding your previous message, please note that we do respect your point of view and your reason for not sending documents and please don’t think that we are using this procedure to avoid paying your cash out, we are more than willing to pay and we are more than happy when our customers obtain profit from our game; our documents request has been instated due to the following reasons:

To maintain a high level of security.
To validate your identity.
To verify your financial transactions.
To confirm that the credit card(s) and the transactions made with them are legit.


This is a standard procedure that every customer needs to fulfill and for that reason we posted this requirement on our main site (http://www.absolutepoker.com/supportUserAgreement.asp). Again, we do understand and respect your decision, but would you be so kind to contact me using our toll free number (1-305-946-0201- Ext. 2026) so we can discuss this issue a little further?



Please do not hesitate to contact me if you have further inquiries.



Kind Regards,



Alexandro Ramirez

Security & Control Department

Phone: 1-305-946-0201- Ext. 2026

"Continuing to be the best and most trusted"

I get the feeling this is going nowhere. (especially since the last 2 replies were effectively identical.)
I know a lot of people may say "just send them the stuff, its not a big deal" But I would rather not have to go through that type of issue with my money.
Unfortunately it looks like i have little choice, but suffice it to say, Absolute has lost me as a customer.


Oh, and FUCK your $10 bonus!... that is all.

Na man, fuck sending in all your stuff. Although it looks like you'd only have to do that once. Only....

And I thought that having to make a deposit before cashing out was bad

Demi:
Are you going to lose the $500 you deposited if you don't send in this stuff??!!

I swear, I've never had these kind of problems with AP... Have you considered cashing out to Neteller, if you're not already?

I know everyone bashes AP, but I've had lots of pleasant Customer Service Experiences and made a ton of money off the fishies there.

Demi, if you want, PM Me and we can maybe get your money to you without all that hassle. Let me know.

My ap cashouts have all been smooth. I never had to do anything like that and have never had any of the problems that people complain about on here.

I have a question? If AP lets you transfer money between players, why don't you transfer it to someone you trust at FTR? Then they can transfer the money to you at Party or something.

Alternatively, you could "lose" the money to another player at FTR, and then do the same thing.

Just some thoughts. I hate the way that card rooms pull this crap on you.

That's what I was going to suggest. There's a lot of FTRers at AP, and they do transfers. I'll help you out if I can.

Has anyone had any problems with hand histories? When I play at Stars they hand instant hand history....AP needs to do something, the only thing they have going for them are the numerous freerolls other than that it sucks.

AP is dogshit. I can't believe someone's boss let this repugnant abomination of a site go live. Still waiting on my cashout too.

And still waiting on my cashout.........

I just had a similiar issue occur on The Gaming Club. They didn't have any problems taking my Neteller deposit, but when I tried to cash out $500 to my Neteller account they suspended my poker account until I give them my driver's license/ss# and utility bill. This is creepy to me as it is all the information you would need for identity fraud. I think it would be great if FTR would add to their Reviews details as to which poker sites pull this crap on new players.

I have played at absolute a lot and cashed out maybe 20 or more times and have never had one take more then 24 hours. There customer service is great and they take care of there players. I even quit playing there for a while just becuse i was busy whoring other sites. They sent me a special come back offer Where they gave me a reload bonus and refunds for playing in a couple gaurenteed tournements. I have also requested hand historys many times and always get them within hours. If they requsted information from you its because some red flags where raised.
So just send them what they want unless of course there is somthing funny going on

Originally Posted by SmackinYaUp

AP is dogshit. I can't believe someone's boss let this repugnant abomination of a site go live. Still waiting on my cashout too.

AP is also one of the only sites at which you can simultaneously collect a bonus and rakeback. That's reason enough to play there.

Hi. I recived this mail about a month ago..

Dear MR. X



I hope this email finds you well.



My name is Ed Cartín, and I am contacting you from the security department at AP. We checked your account and found that it is linked to other accounts that performed fraudulent or illegal activities at our site, and due to this reason we took the decision to close your account temporarily. This investigation will be developed in our department and finished as soon as possible, so please allow us to have this done and let you know about its results. We will be awarding your account with a compensation bonus if it may be reinstated.



We hope that you understand our position on this issue.



Please feel free to contact us again by email or to our toll free number if you should have any further question or comments.



Kind Regards,



Ed Cartín
Security & Control Department
[email protected]
Phone 1-305-946-0201- Ext. 2026



"Continuing to be the best and most trusted"

I have no idea what he's talkin about so i send him a mail asking what's going on.

Dear MR. X

I hope this email finds you well.

Thanks for answering my previous message. We checked your account and found
that it is linked to other accounts that performed fraudulent or illegal
activities at our site, and due to this reason we took the decision to close
your account temporarily. We need to run an investigation to determine the
nature and reach of these links. Please allow us to have this done and let
you know about its results. We will be awarding your account with a
compensation bonus if it may be reinstated.

We hope that you understand our position on this issue.

Please feel free to contact us again by email or to our toll free number if
you should have any further question or comments.

Kind Regards,

Ed Cartín
Security & Control Department
[email protected] <mailto:[email protected]>
Phone 1-305-946-0201- Ext. 2026

"Continuing to be the best and most trusted"

I wait for them to finish their ' investigation ' but after 25 days or so I get tired of waiting and send them another mail asking how long this could take. They send me this..

Mr. X



Your AP account has been permanently closed since 7/8/5. We emailed you several times requesting to certify your account and to inform about this decision as well, with no answer back. All your deposits were refunded back and your personal information blocked and deleted from our systems.



Kind Regards,

Ed Cartín

Security & Control Department

Email: [email protected]

Phone: 1-305-946-0201- Ext. 2026

"Continuing to be the best and most trusted"

I did not recive any mail requesting to certify my account!


I only deposited $20 on Absolute Poker but had made it almost $10,000 in 8-9 months.. I had about $6000 on the site when this happend .. i'm tryin to get my money back and will post if i make progress..

Wow thats such bullshit. What a bunch of fuckasses. Pokerplayers and sites need to team up and blacklist/boycott scumbag sites like this.

It gets worse... I've been trying to call AP support with the number they've sent me and it's the same number they told Demi to call..and the same faxmachine. So i finally get them to mail me another number ( they wont call me altough i've sent them my number several times ) but all I get is a busy signal. I tell them and they answer....

Dear X

Thank you for you email, we suggest you to try again, the reason you ware not
able to get trough is because we ware getting new carpet at the office so we had
to move all the fourniture out of the office including the phones, sorry for the
inconvenience

Sincerely,

Adrian
Team Absolute ~ Security & Fraud Control
"Continuing to be the Best and Most Trusted"
[email protected]

Different guy different reason to why my account is closed..

Dear X

Thank you for your email, unfortunately your account was disabled by our
Security dept due to an investigation performed to your account, and for being
related to a player that is doing fraudulent activities at our site, please note
that you account will remain closed permanently, thank you for your
understanding
Kind Regards,

Adrian
Security & Control Department
[email protected]
Phone 1-877-887-6537- Ext. 2026

They wont tell me in what way my account is related to this "player" . Hopefully i'll get someone to pick up the phone over there, if they can find it, and maby get some answers..

Originally Posted by guldus

It gets worse... I've been trying to call AP support with the number they've sent me and it's the same number they told Demi to call..and the same faxmachine. So i finally get them to mail me another number ( they wont call me altough i've sent them my number several times ) but all I get is a busy signal. I tell them and they answer....

Dear X

Thank you for you email, we suggest you to try again, the reason you ware not
able to get trough is because we ware getting new carpet at the office so we had
to move all the fourniture out of the office including the phones, sorry for the
inconvenience

Sincerely,

Adrian
Team Absolute ~ Security & Fraud Control
"Continuing to be the Best and Most Trusted"
Security@<a href="http://www.floptur...ePoker</a>.com

Wow, I am staying away from this site. You should post this over at bonuswhores as well. Any site that replies with an email as unprofessional as this doesn't need to be in business. I'm sorry to hear about this as well, that really sucks.

Yea i would not recommend anyone to put any money into that site. I love their latest mail that i recived after telling them the number they told me to call don't work ..

Dear X,

Thank you for your email.

Unfortunately our support team doesn't have phone service. If there is anything
we can assist you with, please let me know as soon as you can.

Sincerely,

Ron Cole
Team Absolute ~ Customer Support
"Continuing to be the Best and Most Trusted"
[email protected]

wtf?

Success!

Hi X,



First of all, I need to apologize with you due to the inconvenience that we put you through. Today I finish the investigation on your account and I didn’t find a reason to keep your account close, for that reason I reinstate your account and I also credited back $5,732.37 to your real money account. I also credited a special $100 bonus – free of restrictions – to your real money account… which means nothing beside the problems that we may have caused you during these days.



Furthermore, we also reinstate the account XXXX, which belongs to XXXX; this account was under investigation because it was linked to your account, we reopen her account and we redeposit $87.85 to her real money account and we also awarded a special $30 bonus – free of restrictions – to her real money account.



You account and also Mr. XXXX account have been elevated to our VIP Status, which will give you access to create your own tournaments from now on.



Please note that I submit the request to our technical department to unblock your account, they are locate in Korea… so if you are not able to login to your account today, it will be reinstated tomorrow morning (Saturday).



Please accept my must humble excuse, and let me know if there is anything I can do to make it up to you.



Kind Regards,



A.J. Grant

Manager Security & Control Department

guldus: withdraw your money. this is total horseshit.

im definitely boycotting this site.

Well at least you got your money back...

So do you know why they investigated your account in the first place?

No. They never told me why..i dont thik they know why..

I'll withdraw most of my money and leave just enough to play their mtt's.

Originally Posted by guldus

No. They never told me why..i dont thik they know why..

I'll withdraw most of my money and leave just enough to play their mtt's.

That sounds like a great idea. AP sucked enough before this anyways.