|
My 2 cents for what it's worth
Hello there.
I have been an FTR member for almost a year now. In that time I have come to realize a painful truth... I am older than most of you. God that hurts.
I bring this up, not because age blesses someone with any special wisdom. I know a lot of people my age and older that have little business offering insight on just about anything.
I bring it up because I was a part of something that went on before a lot of you all were in a position to participate; telecommunications before the Internet.
During the mid 80's to about 1990, I ran the second largest electronic bulletin board in VA. I lived in Blacksburg, VA at the time. I ran a 4 node BBS with about a Gigabyte of hard disk space (which was HUGE for that day, as in I spent about $8,000 on the disk drives.) Blacksburg is the home of Virginia Tech. Around that time, the Engineering and CS colleges started requiring students to purchase a PC. So I had literally thousands of users. Due to its size, I had users from all over the world; Canada, Europe, the Middle East, etc. I was also part of a hierarchical multi-node, multi-forum messaging system called RelayNet so my system handled thousands of messages per day.
So, I bring all this up to say, "I have been here before." I would like to offer some advice that worked well for me over the 6 or 7 years that I ran the system.
1) This is no reason to be rude in your own house. The people who come here are your guests. Treat them like guests.
2) You are going to have bad users. They will cause problems for other users. They will be rude. They will leave bad advice (intentionally). These are like guests that are trying to make a mess of your home. Ask them to stop the behavior. If they do not, then ask them to leave. If they do not do so willingly, then forcefully remove them.
3) Have one forum where anyone can say anything to anybody; label it clearly as such. The people that do not want any part of that environment stay out.
4) Moderators need to actively maintain the desired decorum of their forums. Forums 'will' go off course, unacceptable behavior 'will' creep in. Without proper maintenance, the forum becomes that part of your home that you wish your guests did not have to see. The moderator has to keep the forum in order. If a moderator does not have the time to do this, then another moderator needs to be put over that forum. This has nothing to do with the first moderator being 'bad'. It just a matter of maintaining the house. If you usually have some guy cut your grass but he says he cannot do it for the next 2 months, you do not let the yard go to hell. You have someone else mow it. A trap that I and a lot of Sysops used to fall into is we would put people that were very knowledgeable about a subject over the forum for that subject. Being knowledgeable about a topic does not make someone a good moderator, it makes them a good contributor. A moderator's job is really more administrative and PR oriented.
I think you all run a great site. While I agree with a little introspection, do not lose sight of the fact that, for the most part, FTR is friendly, loaded with helpful content, well organized, with a good sense of community.
|