@double Jay

Hi,

I am Marco from holdem manager support.

If you are having .net issues please

Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloa...eanup_tool.zip
2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe


If your HUD is flashing please go to Hud options > config properties > tick force on top.

If your HUD is showing up on the wrong seats, please see this FAQ
Hold'Em Manager 2 FAQs - Poker Software :: HUD Options / Seating Preferences


I am not exactly sure what you mean here. Do you think you could illustrate the issue with some screenshots?

"Other minor niggle is that HM2 can't do intra-hand HUD updates (e.g. Pot Odds and Opponent Line Taken) from HH file. The solution to read this from the chat-box is very Mickey-Mouse."


If HM2 is Crashing: we will need your holdemmanager.log file.

It is located at

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\


Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


If you cannot find it you may have to show your hidden files:


Windows 7: How to show hidden files in Windows 7

Win XP: Microsoft Corporation


Finally, please make sure you are running as administrator on your computer. Also please let us know what security software (anti-virus/firewall) you are using. Below are directions for making sure you are running as administrator.

Vista: FAQ - Hold'em Manager Poker Tracking Software :: Turning Off UAC (Vista)

Win 7: FAQ - Hold'em Manager Poker Tracking Software :: Turning Off UAC (Windows 7)

Turning off Administrator: FAQ - Hold'em Manager Poker Tracking Software :: Run .exe Files As Administrator (Windows 7 & Vista)

If you have any additional questions, please email us directly at [email protected] with a link to this thread, and we will help you.





Regards,

Marco