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 Originally Posted by a500lbgorilla
Managers and Owners have no mechanism to keep the standards of service high other than customer feedback through tipping?
I'm personally in favor of removing tipping completely and relying on managers and owners like you've mentioned. I think that this would be a better system than allowing customers to influence it with the size of their tips since tip sizes are usually based on a wide range of things instead of the level of service (much like you indicated with your earlier post).
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